Privacy Policy
Last updated: February 23, 2026
Safari Haus ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a booking.
Information We Collect
We collect information you provide directly to us, such as when you:
- Submit an inquiry or booking request
- Subscribe to our newsletter
- Contact us via email or phone
- Complete any forms on our website
This information may include your name, email address, phone number, travel preferences and payment details.
How We Use Your Information
We use the information we collect to:
- Process and manage your travel bookings
- Send you confirmation and itinerary details
- Respond to your inquiries and provide customer support
- Send you marketing communications (where you have opted in)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade or rent your personal information to third parties. We may share your information with trusted partners — such as hotels, airlines, and ground operators — solely to fulfil your booking. These partners are contractually obligated to keep your information confidential.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic and personalise content. You can control cookie preferences through your browser settings or our cookie consent banner.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Booking records are retained for a minimum of seven years for legal and accounting purposes.
Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data. To exercise these rights, please contact us at the details below.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@safarihaus.com or write to us at our registered office address.